Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last Updated: September 2025

Introduction

Kohatsu Parts ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information to provide better services and improve your shopping experience

Personal Information

  • Name and contact details
  • Shipping and billing addresses
  • Phone number and email address
  • Vehicle information for part compatibility

Order Information

  • Purchase history and order details
  • Payment information (processed securely)
  • Shipping preferences and tracking
  • Product reviews and ratings

Usage Data

  • Website browsing behavior
  • Pages visited and time spent
  • Search queries and filters used
  • Device and browser information

How We Use Your Information

We use the information we collect for the following purposes

Order Processing

To process your orders, arrange shipping, and provide customer support

Product Recommendations

To suggest relevant parts based on your vehicle and purchase history

Communication

To send order updates, shipping notifications, and respond to inquiries

Website Improvement

To analyze usage patterns and improve our website functionality and user experience

Legal Compliance

To comply with applicable laws, regulations, and legal processes

Data Security & Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

SSL Encryption

All data transmitted to our servers is encrypted using SSL technology

Secure Storage

Personal data is stored on secure servers with restricted access

Access Controls

Only authorized personnel have access to personal information

Your Data is Safe

We use the same security standards as major financial institutions to protect your information.

Cookie Policy

We use cookies to enhance your browsing experience and provide personalized services

Essential Cookies

Required for the website to function properly, including shopping cart functionality and user authentication.

These cannot be disabled.

Analytics Cookies

Help us understand how visitors use our website so we can improve functionality and user experience.

You can opt out of these cookies.

Your Privacy Rights

You have control over your personal information and how it's used

Access Your Data

Request a copy of all personal information we have about you

Update Information

Correct or update any inaccurate personal information

Delete Data

Request deletion of your personal information (subject to legal requirements)

Data Portability

Receive your data in a structured, machine-readable format

Third-Party Services

Payment Processors

We use secure payment processors to handle transactions. Your payment information is processed directly by these providers and is not stored on our servers.

Shipping Partners

We share necessary shipping information with delivery services to fulfill your orders. This includes your name, address, and contact details.

Analytics Services

We use analytics tools to understand website usage patterns. These services may collect anonymized data about your browsing behavior.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal requirements.

Account Data

Retained while your account is active

Order History

Kept for 7 years for warranty and legal purposes

Marketing Data

Until you unsubscribe or request deletion

Questions About Privacy?

Contact our privacy team if you have questions about this policy or want to exercise your rights.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. For significant changes, we will notify you via email or through a prominent notice on our website.